Applies to: Phone
Correcting receipt details after scanning
If the OCR extracted an incorrect merchant name or amount, you can correct either field directly in the expense editor — before or after saving.
Steps
- 1
Identify the error
Compare the pre-filled Merchant and Amount fields with your physical receipt. Note any discrepancies.
- 2
Tap the incorrect field
Tap the Merchant or Amount field to activate editing. The keyboard will appear.
- 3
Clear and re-enter
Delete the incorrect value and type the correct one. For amounts, use only numerals and a decimal point.
- 4
Correct other fields manually
If the scan did not populate a field you need (e.g., tax or tip), tap that field and enter the value from the receipt.
- 5
Save
Tap Save. The corrected values are stored. The original scanned image remains attached as a reference.
Correcting a saved expense
If you already saved an expense with incorrect OCR data, open it from your Expense history, tap Edit, correct the field(s), and tap Save again.
The original scanned image is always available in the Attachments section for reference.
Related articles
- Reviewing scanned receipt information · Receipt scanning
- How to edit an expense · Expense management
- Troubleshooting receipt scanning · Receipt scanning
Still stuck? Contact support or browse Receipt scanning.